Terms & Conditions
Welcome to Neera Farm. By accessing or using our website (www.neerafarm.com), you agree to be bound by the following terms and conditions. Please read them carefully before placing any order or using our services.
1. General
This website is operated by Neera Farm. Throughout the site, the terms “we”, “us”, and “our” refer to Neera Farm. By visiting our site or purchasing from us, you agree to accept all terms, conditions, policies, and notices stated here.
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes.
2. Products & Services
All products displayed on our website are subject to availability. We strive to provide accurate product descriptions, images, and pricing, but we do not guarantee that all details are error-free. Product packaging may vary from images shown.
Our oils are for external use only, unless otherwise stated. Please perform a patch test before using any new product. Neera Farm will not be held responsible for any misuse, allergic reactions, or health issues arising from incorrect usage.
3. Pricing & Payment
All prices listed are in INR (₹) and are inclusive of applicable taxes unless mentioned otherwise.
We accept payments via secure third-party gateways. Once the payment is successfully processed, you will receive a confirmation email with your order details.
4. Shipping & Delivery
We dispatch orders within 1–3 working days. Delivery times may vary based on your location and external courier conditions. Neera Farm is not liable for delays caused by courier services or natural calamities.
Please ensure that the delivery address and contact details provided are accurate. We are not responsible for undelivered parcels due to incorrect information.
5. Returns & Refunds
Due to the nature of our products, we do not accept returns once the seal is broken or the product is used.
If you receive a damaged, expired, or incorrect product, please contact us within 48 hours of delivery with photo proof. We will review the case and provide a replacement or refund as applicable.
6. Intellectual Property
All content on this website, including text, graphics, images, logos, and product names, is the property of Neera Farm and is protected by copyright and trademark laws. You may not use or reproduce our content without written permission.
7. User Conduct
You agree not to misuse this website or its services. Any illegal, abusive, or harmful activity will result in termination of access and may lead to legal action.
8. Limitation of Liability
Neera Farm shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability shall be limited to the value of the product purchased.
9. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India, and any disputes will be subject to the jurisdiction of Tirupur, Tamil Nadu.
